Best Buy Tracking Returns… With Your Driver’s License
This one bugs me, a lot. Within weeks of the California Supreme Court ruling that stores could not ask for your zip code during a purchase, Best Buy now wants to track returns with a state-issued form of identification. It’s clear why they want to do this; they want to ban customers who return too [...]
Yeah, I told Nokia to do the Best Buy Subsidy Deal
You may have read over on PhoneNews.com how T-Mobile and Nokia are teaming up to offer subsidized handsets at Best Buy. Awhile back, folks from Nokia’s social networking division invited me to dinner. They asked me “Christopher, what’s the one big thing that we could do to make N-Series phones sell well in the United [...]
Best Buy Launches PSP / PRP Portal
I know I’ve pretty much beaten to death the worst-case scenario when it comes to Best Buy’s warranty extension plans; the PSP and PRP (see the linked article for the differences between the two programs). But, Best Buy is at least working to reduce the need to store mountains of receipts. Oh, and know where [...]
Price Protectr Supports Best Buy Reward Zone Premier Silver
The folks at Price Protectr let me know earlier this week that they’ve added one feature I asked for: Best Buy Reward Zone Premium Silver support. In case you didn’t hear, Reward Zone Premier Silver is an add-on to Best Buy’s existing free club card program. If you spend $2,500+ per year at Best Buy, [...]
SimpleTech Launches 500 GB Laptop Hard Drive for $199
SimpleTech is well known for releasing high-end notebook hard drives in USB 2.0 enclosures… for less than the competition. Well, this time around, SimpleTech is beating the competition to the punch on the top-tier drive. Starting today, you can get a 500 GB 2.5-inch SATA drive from Best Buy for only $199.99. (The product pages [...]
Best Buy Comes Full Circle
So, this weekend I was setting up my replacement Westinghouse HDTV. During this, I reached for my S-Video cable, went to plug it in… and ran into a snag. The “comparable replacement” SK-32H540S doesn’t have a single S-Video port. Uh oh. Remember how I noted in Part 1 of my saga that comparable replacements aren’t [...]
My Best Buy Performance Service Plan (PSP) Experience: Part II
I didn’t expect to be posting a follow-up within 36 hours of my first post, but the saga has come to an end… exactly three weeks (to the hour) after it began. To make a long story short, I called the store, they called corporate as I was instructed by corporate yesterday. Corporate then called [...]
My Best Buy Performance Service Plan (PSP) Experience: Part I
Today, I detail my first experience with Best Buy’s Product Service Plan (PSP). My Westinghouse W3213 HDTV died on May 14th. In this post, I’ll show you the details of the program, and how to properly fulfill a claim when your technology wears out. Yes, this is only Part I. It has become so long, [...]
List of Best Buy Stores now Recycling Almost Everything
It’s all over the news today that 117 Best Buy stores are taking part in the largest national e-waste recycling effort ever. It’s a pilot program, so it’s limited to three large areas. But, Best Buy markets are a bit deceptive. For example, the San Francisco region includes Sacramento… a good 90 minutes away. Thankfully, [...]
Slingbox Is My Hot, Hot TV
Today, my Westinghouse W3213 HDTV died. I camped outside of a Best Buy for a good 12 hours in 2006 on Black Friday, nabbing the TV for the nice price of $479.99. Just for comparison, Westinghouse’s equivalent model today still sells for $679.99. But, enough about me bragging, the TV is dead after all. But, [...]
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