Twice this week I’ve had packages left at my doorstep (while I was at CTIA). Both required my explicit signature to be delivered anywhere.
One was confidential software, from a company. Let’s call them Mapple.
The other was expensive electronics, from a company. Let’s call them BRIM/BlueBerry.
My point to this is not to brag about getting lots of cool stuff. You know that already. My point is to consumer electronics companies. You are the ones that can berate and threaten UPS and FedEx. I know this is not an award multi-coincidental error from both companies… but a common occurrence.
The little guy has only small bits of leverage, and it takes monumental amounts of insurance claims and hair pulling to leverage progress there. Corporations are in the unique position to get action from other corporations quickly. So please, Mapple, don’t let UPS and FedEx cost your company millions in intellectual property losses.
Tell UPS and FedEx that you can (and will) take your business to another company, if they don’t reform on this. Lets call that company the United States Postal Service.
Later, I’ll explain how you to can avoid improper walls of separation to keep corporations, and readers, happy… all while staying at the top of your game. Wait, that would help my competition… scratch that idea.
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Fedex is usually good about signature required. UPS still leaves it to driver discretion last I heard.
Do you have a waiver on file with FedEx? That’s about the only way I know of that they will drop off a signature required box
I do not have a waiver on file with FedEx, nor have I ever requested a waiver for signatures.
Weird. As of a couple of years back, I was occasionally involved in shipping items to customers of my company as part of my job. We used FedEx and always shipped Sig Req. We were advised that FedEx would ALWAYS require either a signature or a waiver; so the customer should have it delivered someplace where there would be someone to sign for it