Apple today confirmed to me, that despite past indications, they will never fix Time Machine over AirPort Disk, when using an AirPort Extreme.
This is a stark contrast to Steve Jobs’ own comments when Mac OS X Leopard was unveiled. “AirPort Extreme is the perfect backup solution for Leopard.” His words. Now that Time Capsule is out, Apple appears to refuse to fix the original AirPort Extreme, which with its USB port, could backup to Time Machine. However, bugs with the setup continue, and Apple refuses to detail any technical reason why they could not be fixed.
Today, Apple closed all my bug reports on the matter with the following statement: “Please note that the current configuration is not supported. We recommend using Time Capsule.
We consider this issue closed. Thank you for taking the time to notify us of this issue.”
So, Apple, will you credit my cost of the AirPort Extreme (which Steve Jobs told us all to buy ahead of Leopard), for the cost of a Time Capsule? Didn’t think so.
I advise everyone stuck with one of these units, to buy an OSx86 PC, and backup to that. If Apple hauls me into court, I’ll counter-claim in a class action over this debacle. Also, this weekend I will have much fun in yanking my AirPort Extreme from my network. Apple has clearly dropped the ball here.