4 Responses

  1. Gilbert
    Gilbert December 28, 2008 at 11:37 am |

    What are the criteria to qualify for $10/month DSL from at&t?

    Looking at their site, it appears that 768/128 is $14.95/month? But at the bottom of the page, it says “DSL for as low as $10 per month, for qualifying customers. Enter your number to see if you qualify.” Then it asks for a whole bunch of personal information I don’t want to provide at this time. (This is for my father. He has had DSL from at&t before, but gave it up several months ago.)

    Or, is anyone, current or new to at&t, allowed to have this plan and at&t is just being ornery about it?

  2. Christopher Price
    Christopher Price December 28, 2008 at 10:08 pm |

    The requirements are:

    * You must have not had an AT&T DSL account within the past 12 months.
    * You must have AT&T local phone service.
    * You must agree to a one-year commitment with a $50 early termination fee (if you cancel in the first year)

  3. Rick
    Rick January 17, 2009 at 9:45 am |

    I have tried multiple times to ‘see if I qualify’ for the $10 DSL (I happen to know I do), as it ONLY available online and not over the phone. Their address verification system refuses to recognize my address even when I pick it out of the list of possible matches – the next screen always ignores the choice and says they couldn’t find the address I just chose from the choices they offered me…
    Very frustrating and their customer service refuses to help witht he issue, apparently they don’t even have the ability to offer the $10 service at all – over the phone.
    I’ve tried with my parents and grandparents addresses as well – no luck.

  4. Christopher Price
    Christopher Price January 17, 2009 at 7:04 pm |

    Rick, I would strongly encourage you to head over to fcc.gov and file an FCC complaint. The FCC wants to hear from people in your situation, they want to force AT&T to make good on their agreement.

    I would also file a BBB complaint and a complaint with your state’s public utilities commission.


Leave a Reply