How To Get HBO MAX Back with Legacy Unlimited Plus or Choice (Enhanced) Plans
AT&T took HBO MAX away from some people, due to a bug. Through a Rube Goldberg Machine series of steps, I’ll help you get it back.
Field Report: DIRECTV NOW with AT&T Sponsored Data As A Cord Cutting Solution
I give DIRECTV NOW and AT&T’s Sponsored Data as a solution to cut the cord, completely.
AT&T U-Verse Install 2.0: Ground Wiring Fault Edition!
Since moving to Silicon Valley, I decided to give AT&T U-Verse another spin. I was using it in Sacramento before leaving… but of course I didn’t pass up a chance to tear Comcast a new one. I signed up for their teaser $20/month-for-12-mbps tier (which of course expires after a few months). And, of course, […]
Two Warnings on ISPs About OnLive
It’s pretty rare that I council ISPs on how to do their jobs. Okay, fine, I do that about every five minutes on this blog. But, here I’m going to focus on one topic that has popped up recently; OnLive. As you may know, OnLive promises lag free gaming from your web browser. I’m not […]
Yes, You Can Cancel AT&T U-Verse TV and Keep Internet Service
There’s a lot of confusion out there over if you can keep AT&T U-Verse Internet without TV or Digital Voice service. The answer is a qualified yes. I won’t go through all the FUD. But, basically, there are a lot of uninformed customer service reps at AT&T, and a lot of people making wild guesses. […]
Day 5 of AT&T U-Verse FUD: It’s Finally Over
As of 6 PM today, my U-Verse connection is working properly. Finally. This morning, maintenance techs came out and replaced that line with a “little crosstalk” which “couldn’t have been the issue.” Only, their tune changed when a bunch of water came pouring out of the line… That didn’t completely fix the issue though, so […]
Day 4 of AT&T U-Verse FUD: Outrage
It’s getting pretty clear that the support chain at AT&T U-Verse has already begun its disappointing, but expected decay. We are now three days in a row that maintenance technicians were supposed to come to my house, but haven’t. This was a simple wiring repair, and it has turned into half a work week of […]
Day 3 of AT&T U-Verse Connection Bad Fit Woes
Welcome to day three of my (seemingly perpetual) AT&T U-Verse connection issue liveblog. We’re coming up on a full one week since I started this (with the setup/deployment liveblog, and now the bad fit problem liveblog), it certainly hasn’t been the easiest of experiences… It’s about 7:15 AM, I called in early to the dispatch […]
My First AT&T U-Verse Connection Problem
So far, it looks like this is a case of tech support actually working. Two problems had cropped up with U-Verse since it was installed mid-week, and today I wanted to get them fixed. First, my HDTV had brief periods of pixelation. Every 5 to 15 minutes, the connection would freeze, for about a second […]
Liveblogging AT&T U-Verse Installation (Day Two)
Haven’t read yesterday’s initial liveblog of the install yet? Read it here. Yesterday was off to a good start, but AT&T tripped over a non-existent wire (literally). Can U-Verse redeem itself with a finished installation today? Let’s find out together. Read more for the complete liveblog. 8:30 AM Just got a call from the U-Verse […]